Overview
Effective Date: 01/01/2025
Olive & Honey is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, whether online, in-store, or over the phone. By using our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order or sign up for our services.
- Non-Personal Information: Browser type, IP address, and website usage data collected through cookies or similar technologies to improve our website experience.
- Order Details: Recipient name, address, and delivery instructions for flower deliveries.
How We Use Your Information
The information we collect is used to:
- Fulfill and deliver your orders.
- Provide customer support and respond to inquiries.
- Send updates about your order status or promotional offers (if you opt-in).
- Improve our website functionality and services.
Sharing Your Information
We value your privacy and do not sell your personal information. However, we may share your information in the following cases:
- Service Providers: With trusted third-party providers who assist in payment processing, delivery services, and email communication.
- Legal Obligations: When required to comply with legal obligations or protect against fraud or unauthorized transactions.
Your Choices
You have the following rights regarding your personal information:
- Opt-Out: You can opt out of promotional communications by clicking the “unsubscribe” link in our emails or contacting us directly.
- Access and Update: Request to access or update your personal information by contacting us at hello@oliveandhoneymo.com.
- Delete Data: Request the deletion of your data, subject to any legal obligations requiring us to retain it.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
How We Protect Your Information
We implement security measures, such as encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing sensitive information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, so we recommend reviewing their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Olive & Honey
hello@oliveandhoneymo.com
816-583-2730
302 N Davis ST, Hamilton, MO 64644
Thank you for trusting Olive & Honey!